Δευτέρα, 25 Μαΐου 2009

Six principles of better travel search

In the middle of a decent enough session to kick things off this morning at the EyeForTravel conference in London were these wise words from Brian Clark, SVP of fly.com, Travelzoo's new meta search engine.

Fly.com is getting a fair amount of attention following its launch in the US a few weeks back and plans for a UK roll-out later this year.

There was, understandably, a captive audience to hear what he had to say about the new engine, etc.

No new details emerged there, but he explained what could be seen as six principles of better travel search - relating especially to the plethora of meta search engines out there on the market and what fly.com is trying to do.

1 - Communicate the 'value' of a product in a more transparent and helpful way.

2 - Merchandise better.

3 - Create context for search results and additional information on the site.

4 - Aim for the elusive 1:1 relationship with the user.

5 - Stimulate demand (don't just re-arrange the deckchairs!).

6 - Inspire consumers to travel in the first place.

Now some of these aims are easier to do than others.

Indeed, number six is perhaps the Holy Grail for meta search engines. How to become a player and an important part of the research>purchase journey much further forward thanthey are currently are.

Πηγή: http://networkedblogs.com/

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